This course is geared toward new charge nurses or charge nurses that would like to kick their skills up a notch. Most charge nurses are promoted because of their clinical skills but are lacking in the other basic skills they need to lead in today’s shifting healthcare environment. This course will cover basics such as communication, conflict management, budgeting, relevant laws and other important concepts of leadership.

Program Learning Outcomes
This program prepares the learner to:

• Identify the key components of transformational and servant leadership.
• Discuss the basic components of error-free communication.
• Practice a script that will be useful for addressing any form of conflict or disruptive behavior.
• Identify the most common barriers to successful change in an organization.
• Have the beginning of a personal professional development plan.